There we are happily cleaning a large store this morning….

… Then! Poof! The manager arrives in a very nice vehicle with a new 1/2 gallon of dairy creamer poured into the back seat!

Nothing quite like trying to remove dairy products from upholstery fabric and cushions… It was very handy to have us at the right place at the right time :-).

Just another great way to start your day as a carpet cleaner in paradise :-)!

Yes, you are correct, we fight gravity to solve almost all our fabric floor covering/upholstery covering problems.  This is an example of where, without the help of an upholstery shop, the end of our “cleaning limits” is reached and we have to look to other solutions to “remove” soiling conditions.

This particular problem was solved by saturating the affected areas with bacteria that removed the soil/organics from the fabric for us… even where we couldn’t see them.  Yes, we did win in this case: odor lets you know within hours/a day what was missed, if anything :-).

We are always looking for ways to improve our service, the quality of our cleaning and the security/comfort of our customers. A fellow named Stryder working at the Fairbank’s FedEx Office on 3rd street went above and beyond to help us add personal photo ID badges for all of us working in the field. Unbelievably helpful individual!

Here he is with our first four employee ID photo badges.

No, Styder isn’t working with us yet :-).  I’ll keep you updated !

Update!!!!  One of my badges was starting to separate and we had new ones to update (9/2014) AND YES!  Stryder is still there!

Right away in the interim, in order to expedite things and allow me to search for the earlier thumb drive he provided us, he without hesitation grabbed the failing badge and repaired it/trimmed it, arraigned with me to solve all the issues and again provided detailed instructions that were easy enough for a carpet cleaner to understand!!

It worked first time!!!!!  And now we have updated/new badges that are beeeeeeeaaaaaaaauuutiful once more!

THANK YOU STRYDER!  (and, I guess FedX too :-)).

Ok, so I’m really working on becoming a computer guru!

Thank You TRSOrg.com for the training videos!

[tubepress video=Ilzo0oYNaXA]

Since taking the videos, I’ve learned more specific details regarding the building use.  The retiring business owner had been there for over 27 years running a fleet auto mechanics/repair business without ever cleaning the carpet.  When we started, the carpet fiber was barely visible above the layers of oil, grease, etc ground into it.

We were able to salvage the carpet and the building is once again leased.

We sure have had a week of beautiful places to start our day!

Today is a light color berber style nylon carpet that is going to be almost new again…

Excited to see tomorrow’s schedule!

What a great approach to health! What a neat facility! Great way to start your cleaning day… A peaceful, super well kept up clinic with super nice folks to work with!

The areas we cleaned (touched up) was their classroom and meeting areas… They seem to have all aspects is a person’s health covered.

My coworker Nathan had a rough introduction to the new family pet :-)…. Obviously the dog (over 150lbs) wasn’t serious, but serious enough to get Nathan’s attention.

This is his thigh about 1/2 way up.

No, out of thousands of carpets with thousands of different types of pets with all kinds of ‘pet’ attitudes, none have us have ever had a problem.. until this one :-)… and even this was more of a ‘shock’ than ‘pain’, although it hurt Nathan a lot for a couple of days.

Dog was terrific, people (new owners on their first day) were great.  Dog was unwittingly frighted and just reacted.  -Had the dog wanted to do more, he was certainly equipped to have really hurt any person and most Grizzly bears would be nervous; BIG dog :-).

A great way to spend a Sunday afternoon is enjoying terrific food and great service at the Cookie Jar! Almost as good is waiting there until they close and cleaning carpet! ;-).

How much better can life get!

Been working on ways to show urine fluorescence with a camera for years… We are making headway!:

Some of the pictures won’t be as clear as others, but we are getting better! Expand the pictures! You can see the outlines of contamination clearly.

You can also see where we have pulled the carpet and exposed the carpet cushion/sub-floor… There is also a picture showing the fluorescence on/in the baseboard heaters-Sheetrock.

Great to have unlimited nationwide support and training backed with online live video conferencing weekly training & support meetings!

After years and years of “going it alone”…. Wow! Very awesome to be a part of a team that wants to have the most satisfied group of customers in the world!

The picture above is the beginning of our Monday night meeting.

Often, specific subjects are covered that will help all of our individual businesses serve our customers better by being more effective at what we do (providing a better end product for a more affordable price).

When a specific subject isn’t scheduled, then we pick the most common topics that are of interest to the group participating in that evenings meeting…. Subjects change quickly and a lot of ground is covered by individual business owners with 100’s of years combined experience.