First off, Thank You for scheduling your carpet cleaning with us!!!!

As we mentioned on the phone call with you, preparation for our arrival is EASY!

Vacuuming: Remember, you can save $7.00 per room by vacuuming well (with special attention to areas under baseboard heaters, edges and stairs). A great helpful hint is to remember to start with a clean vacuum bag (or filter in the case of a "bagless" vacuum) with unubstructed vacuum hoses.

Furniture: While leaving access to a water source for 3-5 gallons of pre-treatment mixing, please move any smaller furniture/"knick knacks" to an uncarpeted area of the home allowing access to areas of carpet that you would like us to clean . Usually, there is no problem with us moving a couple of couches/loveseats/recliners out, cleaning behind them and replacing them if there is room. We do not move anything that may be damaged by moving (i.e. beds in tight areas and/or with wood headboards, china hutches, wired computers/desks, etc.). WE DO NOT MIND doing two rooms at a time over several days/weeks if that fits your lifestyle better to prepare a couple of rooms at a time. Our minimum charge is now $118.00. This includes two room areas** up to 200 square feet each, $59.00 per room thereafter during the same appointment time.

Scheduling: Although our first job of the day is a firm time, the following appointments may be delayed if we experience difficulties on the earlier job(s). Although it is very uncommon, we notify you of any possible changes or delays to the schedule by cell phone as soon as we discover any potential for a delay on the earlier job(s). We ask to allow a 2 hour window for our arrival only as a safeguard as we very seldom ever need that much of a delay. We want you to be ecstatic with not only our cleaning, but also every part of your experience using our service.

Just call or email us! We have three appointments each workday: 9am, noon and 3pm.